01
Problem
Butlr had the classic marketplace challenge: no tasks meant no helpers, and no helpers meant no tasks. The product also needed to make strangers feel safe coordinating, transacting, and sometimes meeting in person.
02
Contribution
- Designed simple task posting, local discovery, bidding, messaging, map views, notifications, profiles, ratings, and verification signals.
- Worked through escrow-based payment logic and transparent fee communication.
- Balanced simplicity with enough detail for many task types, from gardening to household help.
- Led product, business strategy, marketing, community outreach, and development coordination.
03
Outcome
The product validated a local, approachable marketplace concept and taught hard lessons about trust, retention, monetization, marketing, funding, and the cost of operating a two-sided marketplace.